Help Center
Help Center
BASIC PAPER MART INFORMATION
SHIPPING & ORDER STATUS
CREATE / MANAGE MY ACCOUNT
- How do I create an account? If I already have a Paper Mart account, do I need to register again?
- How do I edit my account information? I want to update my email address, add a new payment method, and company name.
- How do I subscribe/unsubscribe to Paper Mart's email newsletters?
- I can’t sign in to my account. Help!
- I forgot my password.
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MY ORDER(S)
POPULAR QUESTIONS
PRODUCT SATISFACTION GUARANTEE
RETURNS & EXCHANGES
SHIPPING & DELIVERY (GENERAL QUESTIONS)
SHIPPING & DELIVERY (SHIPPING METHODS)
COMPLIANCE & PRIVACY (THE PAPER MART PRIVACY POLICY)
LEGAL (SECURITY)
LEGAL (TERMS OF USE)
REWARDS PROGRAM
- What is the Paper Mart Rewards Program and how do I join?
- What happened to the Insider's Program? I'm currently an Insider. What happened to my status and points?
- I have multiple accounts. Can I combine them into one?
- How do I earn and redeem Rewards Program points? Do my points expire? What are the limitations to the number of points I can redeem? I just placed my order, but I don’t see my points updated.
- When does my membership expire?
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